Monday 23 October 2017

Invasion and Ethics

Hi Campers!

Following the events of August and September, I think Invasion really need to be doing some serious soul searching. First they need to establish what their core values are and then make sure they apply them with full integrity. Clearly they have been coming up short on the ethical front in recent months.

First of all, how did they get into bed with their previous TEFL providers (English For Fun) in the first place? EFF's track record was well known to all before they linked up. Did Invasion seriously believe there would be no problems ensuing from that liaison? Clearly, it was a deal based on expediency at the time rather than one that matched their core values.

Secondly, Invasion have failed miserably in their response to the complaints of campers taking part in the August camp in Chiang Mai. Rather than offer measly £250 vouchers, they should offer full refunds. Only this way can they realistically hope to keep customers and hold on to their market share. Word gets around quickly on social media these days.

At the very heart of all Invasion's venture must be ethicality towards the campers themselves. Most of the campers are youngsters who have never travelled to Asia before, and have anxious parents at home worrying about them. To cut corners and condone sub-standard behaviour at camps is simply not acceptable (see previous posts).

In the future, Invasion must make ethicality and the maintenance of high standards an absolute must, not just an optional extra. If they can do this, we wish them luck going forward with their new TEFL partners. If they can't, they must expect to see an inevitable decline in the number of participants on their camps, and deservedly so.

Let's hope there's some improvement in the future.

EFL Greg

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